Hangar 3, Doncaster Sheffield Airport, DN9 3GE

terms & conditions

FLIGHT DURATIONS

All quoted flight times are approximate and may vary either way on the day of the flight due to the volume of air traffic or other operational reasons.

CANCELLATIONS

Flights are subject to weather conditions and aircraft serviceability and as a result, flights are occasionally cancelled at short notice. In the event of cancellation, we will rebook your flight free of charge. Hummingbird Helicopters Ltd will not be held responsible for the costs of travel, accommodation or any other associated costs should your flight be cancelled. Please contact Hummingbird on the morning of your flight to ascertain the likelihood of postponement due to weather. T: 01302 802221

Hummingbird Helicopters will happily offer a refund within 14 days of purchase. After 14 days, no refund will be available, although it is possible to transfer the voucher to a different participant free of charge. We normally require 2 weeks notice, but this can increase during peak times. If you wish to change the date or time of your booking, it may be possible to move your flight to another date or time free of charge if you call us 7 days prior to your booking. Any later changes are subject to a £25 admin fee.

AGE / HEIGHT RESTRICTIONS

You must be 14 years old to participate in a Trial Lesson, Discovery Day or Hover Challenge. There is no age restriction for an Introductory Flight. Anyone under the age of 16 must be accompanied to the Hummingbird premises by a parent or guardian. Weight restrictions apply – passengers cannot be above 16 stone / 102 kg or 6’2”.

SAFETY

The Pilot-in-Command of the aircraft can, at their own discretion, refuse any person on board the aircraft if he/she suspects them to have consumed excessive amounts of alcohol or consumed any illegal substances/drugs within the previous 24 hours. Whilst every precaution is taken for the safety of passengers, the owner/operator of the aircraft cannot be held liable for loss, damage or injury which does not result from their negligence. Participants wishing to take cameras and other photographic equipment on the flight do so entirely at their own risk.

IDENTIFICATION

Please bring photo ID along with you (passport or driving licence).

VOUCHERS

Vouchers are valid for 12 months. The expiry date is on the voucher. Please call us on 01302 802221 to book.

ON THE DAY

Please bring your booking confirmation or voucher with you and arrive at Hummingbird no earlier than your booking time. Upon arrival, you will be asked to complete a Client Information Form which asks you to confirm your weight and that you are fit and able to participate in the flight. You must also produce your voucher which entitles you to the lesson.

SPECTATORS

Spectators are welcome to attend but young children must be accompanied by an adult at all times.

CAR PARKING

Car parking is free at our Hangar 3 base.

DIRECTIONS

When you arrive at Hangar 3 walk towards the Airfield fence and turn left. Walk along the concrete path to the entrance at the far end of the path and you have arrived. Ring our doorbell and we will let you in. Any problems just call us!